Returns & Exchanges

At CYCROWN, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges to ensure you are completely satisfied with your performance equipment. Items must be in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original boxing, including all accessories and manuals, and clearly mark the RMA number on the outside of the package.

• 3.
  Ship to CYCROWN

  Drop off your package at an authorized carrier location using the provided prepaid shipping label or your preferred tracked shipping method.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.